Privacy policy

Privacy Policy – PAVOLY

Last Updated: January 3, 2026

PAVOLY operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a seamless and safe shopping experience. Our store is powered by Shopify, which helps us deliver and maintain these services.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, place orders, create an account, or communicate with us. If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We collect personal information that helps us operate the Services, fulfill orders, and improve your shopping experience. “Personal information” refers to any information that identifies you or can reasonably be linked to you.

We may collect:

  • Contact details: name, email, phone number, billing and shipping addresses

  • Financial information: payment card details, transaction information, and other payment data, securely processed by third-party providers

  • Account information: login credentials, preferences, and settings

  • Transaction details: products viewed, added to cart, purchased, returned, exchanged, or canceled

  • Communications: information you provide when contacting customer support

  • Device information: IP address, browser, device identifiers, network information

  • Usage information: how you interact with our Services, pages viewed, and timing of visits

How We Collect Personal Information

We collect personal information from multiple sources:

  • Directly from you, when you place an order, create an account, or contact us

  • Automatically, through your use of our Services, cookies, and other tracking technologies

  • From service providers, such as payment processors, shipping partners, and analytics providers

  • From third parties or partners, when permitted or required by law

How We Use Your Information

Your personal information is used for legitimate purposes, including:

  • Providing and improving the Services: processing orders, arranging shipping, managing returns, personalizing your shopping experience, remembering preferences, and recommending products

  • Marketing and advertising: sending promotional communications and showing relevant ads based on your activity, if you opt in

  • Security and fraud prevention: authenticating accounts, detecting and preventing fraud, and ensuring safe transactions

  • Customer support: responding to questions and providing effective service

  • Legal compliance: complying with applicable laws, legal processes, and enforcing our policies

How We Share Personal Information

We may share your information in certain circumstances:

  • With Shopify and other service providers, such as IT management, payment processing, fulfillment, and customer support

  • With marketing partners, for advertising and promotional purposes, including personalized ads

  • With affiliates or corporate partners, as necessary to operate our business

  • When required by law, or to protect our rights, property, and safety

We do not sell your personal information.

Relationship with Shopify

Our store is hosted by Shopify, which collects and processes your personal information to provide and improve the Services. Information you provide is shared with Shopify and other third parties that may operate outside your country of residence.

Shopify may also use your interactions with Pavoly and other Shopify stores to provide enhanced features and services. For more information about how Shopify uses your information and your rights, please visit the Shopify Privacy Policy and Shopify Privacy Portal.

Third-Party Links

Our Services may include links to other websites. We are not responsible for the privacy practices, content, or policies of these external sites. Please review their policies before sharing any personal information.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from minors. If a child has provided personal information, we will promptly delete it upon request.

Data Security and Retention

We use industry-standard security measures to protect your personal information. While we strive to keep your data safe, no system is completely secure.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, it is securely deleted or anonymized.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information:

  • Access the personal information we hold about you

  • Request corrections to inaccurate data

  • Request deletion of personal data

  • Receive a copy or transfer of your personal information

  • Opt out of marketing communications or targeted advertising

We respect your rights and will not discriminate against you for exercising them. To exercise your rights, contact us using the information below.

International Transfers

Pavoly is based in the United States, but we serve customers worldwide. Your information may be transferred and processed in countries with different data protection laws. We take appropriate measures to ensure your data remains secure during international transfers.

Marketing Communications

You can unsubscribe from marketing emails at any time using the link provided in our messages. Even if you opt out, we may still send transactional or service-related communications, such as order confirmations.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, legal requirements, or operational practices. Updated policies will be posted on this page with the revised date.

Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal information, please contact us:

Email: 
Brand: Pavoly
Location: United States